Is Commerce Cloud built on Microsoft Azure?

Yes. Commerce Cloud is built on Microsoft Azure, providing a scalable and reliable cloud foundation for performance, monitoring, availability, and secure connectivity.

Commerce Cloud architecture | Secure Azure-based commerce platform

Architecture for modern commerce, hospitality, and experience-driven businesses

Commerce Cloud architecture enables consistent customer experiences across all touchpoints.

What is a commerce cloud architecture?

Commerce Cloud architecture defines how systems, channels, and integrations work together in a unified platform.

A commerce cloud architecture is a cloud-based platform that connects sales channels, POS systems, and back-office operations through APIs, enabling scalable, secure, and real-time commerce experiences.

Connecting sales, services, and experiences across every environment

Solteq Commerce Cloud is designed to support complex operations across stores, digital channels, and self-service environments.

The architecture connects POS, webshops, kiosks, and back-office systems into a unified platform that scales with your business.

At its core, the solution is API-first and cloud-native, enabling flexible integrations, real-time data flow, and consistent customer experiences across all touchpoints.

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How Commerce Cloud architecture works in practice

Commerce Cloud brings every sales channel, service point, and system together into one unified platform. This includes both customer-facing channels and operational systems.

Commerce Cloud connects every part of the commerce ecosystem:

POS and mobile POS for in-store operations
Webshop and digital channels for online sales
Self-service kiosks and terminals for high-volume service environments
Back-office systems for configuration, reporting, and control

All components operate on the same platform architecture, enabling:

Real-time data flow across channels
Centralized management of products, pricing, and users
Seamless integration with external systems

This reduces system complexity and helps maintain consistent operations across all environments.

Why this matters

Instead of managing separate systems for each channel, businesses can operate on one unified platform across commerce, hospitality, and venue environments.

This leads to:

Faster implementation of new services
Lower integration and maintenance effort
More consistent customer and user experiences

Core architecture and platform foundations

Commerce Cloud is built on a unified architecture designed to support scalable, secure, and continuously evolving commerce operations. These foundations support integrations, data protection, and reliable operations in retail, hospitality, and experience-driven businesses.

Cloud-native:

Scalable cloud foundation

The platform runs on Microsoft Azure, providing a reliable and scalable foundation.

Key capabilities include:

High availability and automatic scaling
Geo-redundant data storage within EU-based Azure regions
Managed cloud infrastructure
Monitoring and security processes across application, cloud, and operational levels
Backup and disaster recovery processes built on Azure and Solteq operational practices

Azure enables secure connectivity between systems while ensuring performance and availability at scale.

API-first:

Flexible integration layer

Commerce Cloud is built around a flexible API layer that connects internal and external systems.

This includes:

Integration with ERP, payment providers, and third-party services
API-based and service-driven data exchange between systems
Support for both real-time and asynchronous data flows

This approach ensures that new services and channels can be added without disrupting existing operations.

Security:

Security across application, cloud, and operational layers

Application level

Secure HTTPS connections and modern authentication (OAuth2, identity providers)
API access control and identity-based permissions
Regular security testing aligned with industry standards (OWASP)
User and transaction tracking across POS environments

Cloud platform level

Azure-managed security updates, monitoring, and firewall protection
Network-level security and threat protection
Automated backups and disaster recovery processes supported by Azure and Solteq

Business and operational level

ISO 27001 certified IT services
Continuous security awareness and risk management
Defined processes for incident prevention and response

Data protection:

Compliance and data governance

Commerce Cloud is designed to meet European data protection requirements.

Data handling aligned with GDPR requirements
Support for regulatory reporting requirements (e.g. SAF-T)
Data stored within EU-based Azure cloud environments
Encryption of data in transit and at rest

Data deletion processes are designed to prevent unintended recovery at the application level.

Reliable performance across all environments

The architecture supports both online and offline operations. Commerce Cloud is designed to maintain operations across stores, venues, and digital touchpoints, even in unstable network conditions.

Offline capabilities for POS environments
Automatic synchronization when connectivity is restored
Logging, monitoring, and alerting through cloud-based tools

This helps maintain sales operations even in unstable network conditions.

Technology foundation

The technology foundation supports the architecture by enabling scalability, performance, and continuous development. The platform is built on widely adopted technologies such as .NET, React, and cloud-based services that support scalability and long-term maintainability.

.NET-based backend services
Modern frontend technologies for user interfaces
Cloud-based services and scalable architecture design

This foundation enables continuous development and adaptability as business needs evolve.

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Designed for change

Commerce Cloud is not a fixed system, it is a platform designed to evolve with changing business needs.

New sales channels, integrations, and services can be introduced without disrupting existing operations.

This makes it a future-proof foundation for retail, hospitality, and experience businesses adapting to changing customer expectations and business models.

One platform, two deployment models

What is Commerce Cloud architecture?

Commerce Cloud architecture is a cloud-based platform structure that connects POS, digital commerce, self-service, integrations, and back-office functions into one unified system.

It enables scalable, secure, and real-time operations across commerce, hospitality, and venue environments.

What does API-first architecture mean in commerce?

API-first architecture means systems and services are designed to connect through interfaces from the start.

This enables flexible integrations between ERP systems, payment services, digital channels, and self-service solutions across different business environments.

Is Commerce Cloud built on Microsoft Azure?: Yes. Commerce Cloud is built on Microsoft Azure, providing a scalable and reliable cloud foundation for performance, monitoring, availability, and secure connectivity.

How does Commerce Cloud support omnichannel operations?

Commerce Cloud supports omnichannel operations by connecting sales channels, service points, and supporting systems on the same platform.

This ensures consistent data, pricing, and processes across stores, digital channels, and service environments.

Does Commerce Cloud support offline POS operations?

Yes. Commerce Cloud supports offline-capable POS operations, allowing sales to continue even if network connectivity is temporarily unavailable.

Data is automatically synchronized when the connection is restored.

How does Commerce Cloud support integrations?

Commerce Cloud supports integrations through an API-first approach and flexible and scalable data exchange between systems.

This makes it possible to connect ERP systems, payment providers, digital channels, and third-party services without disrupting existing operations.

How is security handled in Commerce Cloud?

Security in Commerce Cloud is built into the platform through secure connections, controlled access, continuous monitoring, and cloud-level protection.

This approach helps protect data and operations across all environments.

Where is Commerce Cloud data stored?

Commerce Cloud supports data storage within EU-based cloud environments.

This helps meet data protection, compliance, and operational requirements for businesses operating in regulated markets.

Is Commerce Cloud suitable for scalable operations?

Yes. Commerce Cloud is designed to support scalable operations across multiple channels, integrations, and business environments.

It allows businesses to grow and adapt without rebuilding their core systems.

What kind of businesses is Commerce Cloud architecture designed for?

Commerce Cloud architecture is designed for businesses that require a flexible, secure, and scalable platform for POS, digital commerce, integrations, and service operations.

It supports retail, hospitality, and experience-driven venues, among others.

Commerce Cloud architecture

Secure, scalable and API-driven commerce platform for retail, hospitality and venues