Vuokatti Ski Service
When a growing company needs a partner who can keep up with the pace
The Vuokatti Ski Service story
Vuokatti Ski Service was born from an insight by Jouko Liljeroos, a competitive skier in the 1970s: equipment can make all the difference in athletic performance.
In 1998, he and a friend purchased a ski grinding machine, and the company now known as Vuokatti Ski Service was born. His son Roni Liljeroos soon took the helm, and the business continues to be built on knowledge and experience passed down through generations.
The shop offers top-of-the-line equipment for both competitive sports and leisure activities. The ski and bike selection serves everyone from hobbyists to professional athletes, with particular attention paid to parts availability.
A growing company needed a partner who could keep up with the pace
Vuokatti Ski Service's business has grown significantly in recent years, with an increasing number of events. The old POS system they were using no longer met the needs of their expanding operations. Invoice management in particular was proving difficult and unreliable. It was clear they needed a system that could keep pace with their growth. With the launch of their online store approaching, they wanted a solution that offered functional integrations and reliability for day-to-day operations.
Tekso quickly emerged as the top choice, thanks to a strong recommendation and a valued employee's previous experience with the system. Experience with Tekso's ease of use, functionality, and reliability confirmed the decision.
A solution that brought clarity and peace of mind to daily operations
The project's goal was above all ease of use and reliability. Vuokatti Ski Service wanted a solution that would reduce unnecessary stress and bring clarity from both a business and customer perspective.
Solteq was able to meet these objectives. The customer felt they got exactly what they were looking for. If something was missing, it was addressed and taken into account.
Implementation went smoothly and stayed on schedule. There were no problems along the way, and even minor challenges were resolved quickly. Integrations with accounting and e-commerce worked flawlessly. The Solteq Connector integration platform and collaboration with the suppliers' experts made the integration implementation seamless.
”Switching POS systems was nerve-wracking and taking that decisive step felt difficult, but it soon became clear that the fear was unfounded – the system change proved to be easy, hassle-free, and above all, worthwhile.”
Satu Liljeroos, Vuokatti Cross-Country Ski Service Oy
Tekso saves time and streamlines daily operations
Tekso has brought clarity and confidence to daily operations. Real-time information streamlines inventory management and saves working time, while stocktaking is handled quickly with data collection terminals. Compared to the previous way of working, this represents significant time savings.
Staff have adopted the system effortlessly, and checkout operations now run smoothly. The seasonal gift card sales are also handled easily and efficiently with the system's support.
Working with Solteq is straightforward
Working with Solteq has been straightforward and based on trust. Messages and needs have been responded to quickly, and the customer hasn't been left to figure out solutions alone.
Switching POS systems may initially feel daunting and raise uncertainty, but the decision is worth making boldly. By upgrading, you get a system that makes daily life easier and brings confidence.
According to Satu Liljeroos, they truly got value for their money.
”Solteq's Tekso system has brought our company reliability, ease of use, and time savings.”
Satu Liljeroos, Vuokatti Cross-Country Ski Service Oy
Looking to the future – development based on customer needs
Automatic sending of accounting reports to the accountant simplifies month-end routines. Vuokatti Ski Service found it important that their request was taken into consideration and added to Tekso's development roadmap. It reinforces the feeling that the customer is truly being heard.
Developing the online store content is the company's current focus. Next, development work will move toward recognizing loyalty customers and making more effective use of gift cards.
