Global
    Icon - Solteq Customer Service

    Solteq Customer Service

    Please contact our customer service for all services and solutions related issues and service demands. In order to progress your request promptly, please use the direct contact details for solutions below.


    Phone support

    Phone support is open from Monday to Friday from 8am to 4pm.

    Solteq Tekso and Solteq TP.net phone support is also on call from Monday to Friday from 4pm to 9pm, on Saturdays 8am to 6pm and on Sundays and holidays from 12pm to 9pm. On call duty during evenings and weekends is chargeable.

    Invoicing

    Company ID: FI04904840

    E-invoices

    E-invoicing address: 003704904840
    Operator: Basware
    Operator ID: BAWCFI22


    Paper invoices

    invoices@solteq.com

    Other post should be delivered to our street address:

    Solteq Plc
    Karhumäentie 3
    FI-01530 Vantaa
    Finland

    Whistleblowing

    Through Solteq Whistleblowing Channel, suspicion of crime, violation, abuse, or other misconducts concerning Solteq group may be reported confidentially and safely. Reporting is available for both our employees and external parties. Solteq Whistleblowing Channel is an important tool for maintaining ethical principles and trust within the Solteq Group.