Salesforce-Based Customer Information System | Solteq Utility Cloud
Efficiency and Flexibility for Managing Customer Data in Energy and Utilities
Solteq Utility Cloud is an innovative platform-based customer information system (CIS) designed specifically for energy and utility companies. Built on Salesforce, the solution combines industry-specific capabilities with the flexibility and scalability of a leading cloud platform. It is ideal for utilities that need to adapt quickly to changing customer expectations, regulatory requirements, and market conditions. Solteq Utility Cloud is particularly well suited for organizations already using Salesforce — or those looking for a future-proof, flexible CIS solution.
Solteq Utility Cloud – Built to support growth and operational excellence
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Automation of core processes
Leverage Salesforce-native tools to automate customer processes end-to-end, reducing manual work and improving service speed and consistency. -
Flexible and modular architecture
Adapt the system to your business needs — data models, processes, and user interfaces can be configured without heavy development projects. -
Scales with your business
Support organizational growth and evolving requirements without the need to replace your core system. -
Rapid response to change
Implement changes quickly and efficiently without suppliers, enabling agile ways of working and faster time-to-value. -
Seamless integrations
Connect easily with third-party systems and technologies to create a unified digital ecosystem.
Why Choose a Salesforce-Based CIS?
Solteq Utility Cloud brings the full power of the Salesforce platform to utilities — without compromising industry-specific requirements.
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Faster implementation, lower IT burden
Cloud-based architecture reduces infrastructure needs and accelerates deployment compared to traditional systems. -
Superior user experience
Modern, intuitive UI improves adoption and enhances daily efficiency. -
Unified customer view
All customer data in one place improves service quality and eliminates data silos. -
Data-driven decision making
Built-in analytics and reporting tools enable real-time insights and better business decisions. -
Extensive ecosystem
Access a wide range of extensions, integrations, and continuous innovation through the Salesforce ecosystem.
Who is Solteq Utility Cloud for?
Solution is designed specifically for:
- Water utilities
- District heating companies
- Distribution system operators (DSOs)
- Energy retailers
Who are looking to:
- Improve customer service
- Automate customer processes
- Enhance data utilization
- Modernize their current CIS
Related information

Customer reference
“We wanted a solution that would not only support our current processes but also give us the best possible foundation for developing new services and customer experiences in the future. Solteq Utility Cloud delivers exactly that.
Kalle Nevala, CEO, Vihreä Älyenergia

Customer reference
“The implementation project had an excellent project manager, and everything went well. Most importantly, billing and accounting have also gone smoothly. There have been minor adjustments and fine-tuning, but only very small ones, mostly related to data conversion.”
Tomi Teuho, CEO, Ikaalisten Vesi

See Solteq Utility Cloud in action
Get in touch or request a demo, we’ll show you how the solution supports your business and drives real results.

Salesforce Partner
Salesforcen Partner (S2B) is authorized by Salesforce to develop and provide custom solutions, as well as project implementations and integrations.


Solteq acquires S2B Energia Oy, a system and service provider in the energy industry
Utilities is at the core of Solteq’s strategy, and the acquisition strengthens Solteq’s offering within the industry.
Read more >