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    Solteq Utility Cloud is an innovative platform-based customer information system (CIS) designed specifically for energy and utility companies. Built on Salesforce, the solution combines industry-specific capabilities with the flexibility and scalability of a leading cloud platform. It is ideal for utilities that need to adapt quickly to changing customer expectations, regulatory requirements, and market conditions. Solteq Utility Cloud is particularly well suited for organizations already using Salesforce — or those looking for a future-proof, flexible CIS solution.

    A smiling customer service team reviews customer data in the Solteq Utility Cloud system. A smiling customer service team reviews customer information in the Solteq Utility Cloud system.

    Solteq Utility Cloud  Built to support growth and operational excellence 

    • Automation of core processes
      Leverage Salesforce-native tools to automate customer processes end-to-end, reducing manual work and improving service speed and consistency.

    • Flexible and modular architecture
      Adapt the system to your business needs — data models, processes, and user interfaces can be configured without heavy development projects.

    • Scales with your business
      Support organizational growth and evolving requirements without the need to replace your core system.

    • Rapid response to change
      Implement changes quickly and efficiently without suppliers, enabling agile ways of working and faster time-to-value.

    • Seamless integrations
      Connect easily with third-party systems and technologies to create a unified digital ecosystem.

    Two smiling customer representatives are viewing a Solteq Utility Cloud process flow on a computer screen. Close-up of the process flow on the computer screen.

    Why Choose a Salesforce-Based CIS?

    Solteq Utility Cloud brings the full power of the Salesforce platform to utilities — without compromising industry-specific requirements.

    • Faster implementation, lower IT burden
      Cloud-based architecture reduces infrastructure needs and accelerates deployment compared to traditional systems.

    • Superior user experience
      Modern, intuitive UI improves adoption and enhances daily efficiency.

    • Unified customer view
      All customer data in one place improves service quality and eliminates data silos.

    • Data-driven decision making
      Built-in analytics and reporting tools enable real-time insights and better business decisions.

    • Extensive ecosystem
      Access a wide range of extensions, integrations, and continuous innovation through the Salesforce ecosystem.

    Who is Solteq Utility Cloud for?

    Solution is designed specifically for:

    • Water utilities
    • District heating companies
    • Distribution system operators (DSOs)
    • Energy retailers

    Who are looking to:

    • Improve customer service
    • Automate customer processes
    • Enhance data utilization
    • Modernize their current CIS

    Mika Vuori
    Want to see how Solteq Utility Cloud works in practice?Get in touch or request a demo — we’ll show you how the solution supports your business and drives real results.

    Mika Vuori

    +358 44 750 3540