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Advanced browser-based customer information system
Solteq Utilities CIS is designed to meet the needs of energy and utility companies.
The system enables comprehensive customer data management, streamlines billing, and improves customer service. Ready-made integrations and automation simplify critical business processes and free up time for expert tasks.
User-friendly and cost-effective
Easy-to-use and intuitive system
Comprehensive tools for managing master data
Automatic and reliable billing
Automated processes that free up resources for expert tasks
Open and extensive interfaces
Comprehensive master data and automated processes for energy and water utilities
Solteq Utilities CIS provides the master data and automated processes needed for efficient customer information management.
Connection and point-of-use management
Contract processes and master data management
Versatile product management
Meter management and work orders
Metering data management
In addition, Solteq Utilities CIS supports key processes for electricity companies by automating contract processing, providing real-time Datahub integration built directly into the processes, and automatically updating master data in Datahub.
Efficient and seamless billing
Billing can be fully or partially automated, and the automation can be introduced gradually if needed.
Comprehensive validation rules
Prevent incorrect invoices from being sent.
Clear overview and exception management
Provides visibility into the overall billing status and enables fast handling of exceptions.
Versatile billing options
Supports connection, periodic, one-time and service billing, as well as standard compensation payments. Different types of consolidated and joint invoices are also supported, such as combined billing for electricity sales and distribution.
Extensive integrations
Integrations with various MDM and EDM systems, e-invoicing operators, accounts receivable providers and Datahub ensure smooth and reliable data transfer.
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