Manufacturing
Reinvent yourself from a product-centric to a customer-centric company
The world’s best machines deserve a world‑class digital experience
You build precision equipment, trusted by professionals and loyal user communities in demanding environments.
But the digital experience around your machines, the portals, the service flows, and the visibility into what happens after delivery often still tells a different story.
Manufacturers across Europe tell us a similar story:
“We’ve mastered engineering.
But digitally… we’re juggling spreadsheets, old portals, and phone calls.”
And that’s exactly where Solteq steps in.
The hidden challenge behind every great machine
Even some of the strongest manufacturers struggle with:
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Legacy Extranets that no longer fit how partners work
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Scattered digital tools built over years of patching
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No single picture of where machines are, who owns them, or how they’re performing
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Manual friction in warranty, service, and dealer interactions
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Growing pressure to offer modern self‑service and predictable aftermarket value
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Convert product expertise into a brand and CX lever through accessible product information to all
It’s not a failure. It’s the reality of growing through complexity.
Solteq helps manufacturers build what comes with and after the machine
We help manufacturers shift from “machines sold” to “machines supported, understood, and valuable for years.” We help you master the shift from a product- to a customer-centric business model.
Solteq becomes your partner in:
Unifying digital experiences
Bring dealers, service partners, and customers onto a single, coherent digital backbone rather than five separate systems. Use transparent product data as strategic asset. Use AI to personalize the experience.
Unlocking the value of your installed base
Finally, understand where your machines are, who owns them, and how to better serve them. Use AI to monetize the data.
Replacing manual work with modern workflows
Warranty handling, registrations, documentation, service data; clear, structured, predictable. Use AI to automate the process.
Scaling across countries and business lines
Whether you're in five markets or thirty, we build so you can grow without rebuilding. Use AI to speed up central and local innovation
Choosing technology that fits you
To build modern touchpoints and future-proof customer and product experiences, we often use Liferay DXP with a capable PIM system underneath and state-of-the art integration solution, but we're not bound to any particular technology choice.
Why manufacturers choose Solteq
Because they don’t want a vendor.
They want a partner who actually understands manufacturers, especially those who operate through distributors, dealers, and after-sales networks.
And because Solteq helps them:
- Start digitalization without a big-bang transformation
- Build capabilities that matter immediately
- Make decisions that feel safe and sensible
- Gain clarity on their install base and aftermarket potential
- Turn operational friction into operational excellence
Our focus is simple:
Help manufacturers succeed digitally, one smart, confidence‑building step at a time.
Cases: Proven in the field
Real projects, real outcomes - from manufacturers who chose to move forward.

ABB
Solteq provides different custom business applications to ABB, related to order mgt, production mgt, sales information mgt, device mgt, data mgt, or risk and failure management.
ABB’s Order Tracker is used as part of the delivery process for machinery, motors and generators. The solution provides real-time information to customers and ABB staff through the entire ordering process.
The solution is globally used in ~50 countries.
Benefits for ABB:
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Transparency in order and supply chain
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Customer satisfaction improvement
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Real-time status information and improved security of supply
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Capability to refine operations for global use
Read the related ABB success story (in Finnish).

Anora
Anora's online presence was scattered across multiple services, which led to expensive and tedious upkeep.
Starting from 2019, Solteq delivered Anora a flexible, and cost-effective platform for eCommerce and PIM, where the architecture supports both current needs and future plans with growing volumes.
Results:
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New web stores (Altia Industrial, Nordic Spirits)
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New Anora Group website
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Various brand sites and marketing sites
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Business growth
Read the related Anora success story.
IT-director, Global IT Shared Service Center

Assa Abloy
With operations in over 70 countries, and more than 100 brands, ASSA ABLOY needed help with their eCommerce presence across the markets.
At the centre is HCL Commerce, hosted at one single location. The overall approach is to provide a basic set of features and functions, which are reused for each website, along with added specific functions and an individual look-and-feel to suit a particular geography or brand.
Results:
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Shared, centralized eCom platform
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Global solution manageability
Photo: ASSA ABLOY

Mayoral
Solteq helped Mayoral to design and develop its new digital platform for Mayoral´s D2C sales, with a presence in over 20 markets and a focus on sustainable fashion.
The solution is designed according the composable commerce paradigm, connecting business needs to best-of-breed technologies.
Results:
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Best-of-breed composable commerce
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Enhanced omnichannel capabilities
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Improved product information quality and efficiency
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Built for global operations and innovation

Metso
Metso explored a new integration solution due to the growing use of cloud services and increasing needs for flexibility.
Cloud integrations are now carried out quickly, agilely, and securely. The use of Cast Iron has also expanded to internal integrations.
Achievements:
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Migration of legacy integrations to Mulesoft (API-led architecture, Azure API)
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Hybrid environment (on-premise & cloud)
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Wide variety of connection methods (REST APIs, SAP native, SQL)
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>200 integrations, 100 systems
Photo: Metso

Otto Brandt
Otto Brandt is looking to digitalise its reseller channel, gain cost-effectiveness, unified partner self-care and process automation, as well as improved brand experience.
Solteq designed a solution concept to revamp Brandt's reseller-based business, including eCom, a partner portal, and D2C business opportunities.
The transformation execution was initiated by implementing a new PIM solution, refreshed integrations, and a gradual migration of legacy extranets and digital channels to Liferay DXP.
Results:
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Solution concept and architecture (incl. digital experience platform, PIM, integration services)
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Digital business roadmap and investment plan
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Business process and product data models
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Vehicle Lifecycle Management solution design
Actionable results ⭐⭐⭐⭐⭐
Director Digital Services, PPG Tikkurila

PPG Tikkurila
PPG Tikkurila digital services innovations had remained fragmented and overshadowed by fixing technical debt. eCom changes to HIG industry generated a growing need to act. PPG Tikkurila missed internal alignment on its digital future.
Solteq helped sharpen PPG Tikkurila's digital services strategy and market alignment between Finland, Poland, Sweden, Ukraine, Russia around key digital transformation success recommendations.
Results:
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Clarified digital vision and roadmap
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Design of key customer journeys
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Business capabilities mapping
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Ready to tender for future D2C eCom solution
Photo: PPG Tikkurila
PIM Process Excellence Manager, Tikkurila

Tikkurila
Tikkurila’s legacy product information management practices faced serious limitations, hindering digital growth and efficient enrichment and distribution processes. Clearer process and a stronger data foundation were needed for expanding digital services and enable digital transformation overall.
Solteq performed an audit and implemented inriver PIM (SaaS Cloud), refactored the data model, cleaned outdated data, improved user processes, and enabled continuous development.
Results:
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Best-practice product information management
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Easier daily work for PIM stakeholders
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Up-to-date data everywhere for everyone
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Solid foundation for a future digital manufacturer
Photo: Tikkurila
CDO, SAXO

Mekalasi (part of SAXO)
SAXO’s scattered product information and ageing ERP systems no longer supported digitalisation. The organisation needed clearer structure, transparency, and a modern approach to managing and distributing product data.
Solteq delivered an inriver PIM implementation following a pre-study and workshops, establishing a centralized product information hub with structured enrichment workflows, improved data ownership, and visibility into data completeness.
Results:
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Stronger understanding of product process
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Streamlines enrichment workflows
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Improved data quality and ownership
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Foundation for expansion into new markets
This is what it looks like when it works
Not a concept. Not a demo. A real picture of day-to-day life after the digital friction is gone, across your dealers, service operations, customers, and markets.
Your dealers log into one place. Enable their business through superior product experience.
Your service teams access machine information instantly.
Your customers find documents, register products, and request service without calling anyone.
Your leadership sees the installed base clearly, across markets, brands, and decades.
Your digital foundation grows as your business grows
This isn’t transformation theatre.
It’s digitalization that actually supports the business.
One platform. Every channel. Every market.
A Digital Experience Platform connects your dealers, service teams, and customers into a single digital backbone. All without rebuilding from scratch.
See how a DXP works ↗Let’s design your Manufacturing ecosystem:
Let’s build the digital side of your manufacturing business
If you’re ready to:
Modernize your existing channels, simplify your digital architecture, update key business-facing systems like PIM, strengthen partner & service operations, unlock aftermarket potential, or simply take a safe, smart first step.
Solteq is here to guide you.
Let’s build the digital side of your manufacturing business
If you’re ready to:
- modernize your existing channels
- simplify your digital architecture
- update key business-facing systems like PIM
- strengthen partner & service operations
- unlock aftermarket potential
- or simply take a safe, smart first step
Solteq is here to guide you.


Helle Bækgaard Bager
Sales Country Manager, Denmark
