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    Manufacturing

    Reinvent yourself from a product-centric to a customer-centric company

    Two professionals discussing operations in a warehouse surrounded by stacked cardboard boxes

    The world’s best machines deserve a world‑class digital experience

    You build precision equipment, trusted by professionals and loyal user communities in demanding environments.

     

    But the digital experience around your machines, the portals, the service flows, and the visibility into what happens after delivery often still tells a different story.

    Manufacturers across Europe tell us a similar story:

    “We’ve mastered engineering.
    But digitally… we’re juggling spreadsheets, old portals, and phone calls.”

    And that’s exactly where Solteq steps in.

    Two professionals reviewing data on a tablet in an industrial facility

    The hidden challenge behind every great machine

    Even some of the strongest manufacturers struggle with:
    • Legacy Extranets that no longer fit how partners work

    • Scattered digital tools built over years of patching

    • No single picture of where machines are, who owns them, or how they’re performing

    • Manual friction in warranty, service, and dealer interactions

    • Growing pressure to offer modern self‑service and predictable aftermarket value

    • Convert product expertise into a brand and CX lever through accessible product information to all

    It’s not a failure. It’s the reality of growing through complexity.

    Solteq becomes your partner in:

    Unifying digital experiences

    Bring dealers, service partners, and customers onto a single, coherent digital backbone rather than five separate systems. Use transparent product data as strategic asset. Use AI to personalize the experience.


    Unlocking the value of your installed base

    Finally, understand where your machines are, who owns them, and how to better serve them. Use AI to monetize the data.


    Replacing manual work with modern workflows

    Warranty handling, registrations, documentation, service data; clear, structured, predictable. Use AI to automate the process.


    Scaling across countries and business lines

    Whether you're in five markets or thirty, we build so you can grow without rebuilding. Use AI to speed up central and local innovation


    Choosing technology that fits you

    To build modern touchpoints and future-proof customer and product experiences, we often use Liferay DXP with a capable PIM system underneath and state-of-the art integration solution, but we're not bound to any particular technology choice.

    Why manufacturers choose Solteq

    Because they don’t want a vendor.

     

    They want a partner who actually understands manufacturers, especially those who operate through distributors, dealers, and after-sales networks.

    And because Solteq helps them:

    • Start digitalization without a big-bang transformation
    • Build capabilities that matter immediately
    • Make decisions that feel safe and sensible
    • Gain clarity on their install base and aftermarket potential
    • Turn operational friction into operational excellence

    Our focus is simple:

    Help manufacturers succeed digitally, one smart, confidence‑building step at a time.

    Cases: Proven in the field

    Real projects, real outcomes - from manufacturers who chose to move forward.
    Global
    B2B
    Femala production employee viewing Order Tracker information from a tablet screen ABB Order Tracker on a laptop screen

    ABB logo

    ABB


    Solteq provides different custom business applications to ABB, related to order mgt, production mgt, sales information mgt, device mgt, data mgt, or risk and failure management.

    ABB’s Order Tracker is used as part of the delivery process for machinery, motors and generators. The solution provides real-time information to customers and ABB staff through the entire ordering process.

    The solution is globally used in ~50 countries.


    Benefits for ABB:

    • Transparency in order and supply chain

    • Customer satisfaction improvement

    • Real-time status information and improved security of supply

    • Capability to refine operations for global use


    Read the related ABB success story (in Finnish).

    Custom Solutions ↗ Continuous Development Digital Marketing

    Your dealers log into one place. Enable their business through superior product experience.

    Your service teams access machine information instantly.

    Your customers find documents, register products, and request service without calling anyone.

    Your leadership sees the installed base clearly, across markets, brands, and decades.

    Your digital foundation grows as your business grows


    This isn’t transformation theatre.
    It’s digitalization that actually supports the business.

     

    One platform. Every channel. Every market.

    A Digital Experience Platform connects your dealers, service teams, and customers into a single digital backbone. All without rebuilding from scratch.
    See how a DXP works ↗
    Engineer shaking hands with project manager in modern industrial factory, talking about new manufacturing IT project

    Let’s build the digital side of your manufacturing business

    If you’re ready to:

    Modernize your existing channels, simplify your digital architecture, update key business-facing systems like PIM, strengthen partner & service operations, unlock aftermarket potential, or simply take a safe, smart first step.

    Solteq is here to guide you.

    Let’s build the digital side of your manufacturing business

    If you’re ready to:
    • modernize your existing channels
    • simplify your digital architecture
    • update key business-facing systems like PIM
    • strengthen partner & service operations
    • unlock aftermarket potential
    • or simply take a safe, smart first step
    Solteq is here to guide you.

    Ulla Kauppila

    Ulla Kauppila

    Sales Director, Commerce & Data

    +358 44 970 6013

    Helle Bækgaard Bager

    Helle Bækgaard Bager

    Sales Country Manager, Denmark

    +45 30 48 62 90