Buddy AI Assistant for POS | Solteq Commerce Cloud

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Customer Online

Customer online solutions enable customers to interact, engage, and access services provided by a company through online channels. Our solutions enable customer interaction and service with easy-to-use self-service portals for customers.

Customer Information System

Customer Information Systems (CIS) store, manage, and provide access to customer-related data for businesses. These systems centralize customer information, such as contact details, purchase history, preferences, and interactions. CIS enables businesses to gain valuable insights, enhance customer service, personalize experiences, and support decision-making. Start building relationships with your customers.

eCommerce

eCommerce services deliver versatile expertise to help businesses thrive online. With a focus on customer experience, we provide tailored solutions and top-notch performance. Our services encompass consulting, design, implementation, and support for B2B and B2C businesses.

We prioritize usability, search capabilities, and technical functionality to enhance sales. Partnering with industry-leading technologies like Adobe Commerce and HCL Commerce, we tailor ecommerce solutions to meet individual needs and maximize success in the digital marketplace.

Explore eCommerce services

Nordic eCommerce Trend Report 2026: From Acceleration to Action

This report brings together insights from more than 260 business leaders in Sweden, Finland, Norway, and Denmark. It covers how organizations apply AI, personalization, and direct-to-consumer models and addresses the new requirements of the European Accessibility Act.

Nordic eCommerce Trend Report 2026: From Acceleration to Action

This report brings together insights from more than 260 business leaders in Sweden, Finland, Norway, and Denmark. It covers how organizations apply AI, personalization, and direct-to-consumer models and addresses the new requirements of the European Accessibility Act.

Development services

Together with industry expertise and up-to-date software skills we can provide tailored solutions when off-the-shelf software isn't enough. From small apps to large-scale entities, we handle design, implementation, QA, and maintenance.

Master Data Management

Accurate decisions rely on quality information. Master Data Management ensures reliable data for daily operations and decision-making. With fragmented data across systems, our tools and processes maintain data integrity, enabling improved customer experiences and informed decisions. Take control of your data for enhanced opportunities and compliance.

Explore Master Data Management

Download eBook on: Accelerate Digital Transformation with Faster Master Data Management

Master Data Management (MDM) is about providing enterprises with trusted and relevant data across processes, systems, and organizational silos.

Download eBook on: Accelerate Digital Transformation with Faster Master Data Management

Master Data Management (MDM) is about providing enterprises with trusted and relevant data across processes, systems, and organizational silos.

Point of Sale

Get to know our multichannel Point of Sale solutions that are suited for variety of businesses. Streamline operations, integrate systems, and enhance customer experience with our versatile POS systems.

Product Information Management

A good quality product information has become a prerequisite for seamless multichannel commerce. Solteq helps its’ customers to deal with the core business information of different areas and utilize product information for sales and marketing needs.

Explore PIM

This eBook will make you fall in love with PIM

Whether you’re just starting out or looking to refine your existing processes, this eBook has something for everyone. So, let’s dive in together and discover how PIM can elevate your business to new heights!

This eBook will make you fall in love with PIM

Whether you’re just starting out or looking to refine your existing processes, this eBook has something for everyone. So, let’s dive in together and discover how PIM can elevate your business to new heights!

Thoughts and inspiration from our experts

You'll find a diverse range of articles and insights from our team of expert employees on the latest trends, technologies, and strategies in digital transformation.

Our experts share their knowledge and expertise on topics such as e-commerce, omnichannel retail, customer experience, and more, providing practical, actionable advice and real-world examples. So dive in, explore our blog, and discover how Solteq's expert employees can help your business thrive in the digital age.

Explore the blog

Composable commerce with Medusa: start where the value is

New blog post!

Composable commerce is not about replacing everything at once. With Medusa, you can modernise where it creates the most value and keep the rest open to change.

Composable commerce with Medusa: start where the value is

New blog post!

Composable commerce is not about replacing everything at once. With Medusa, you can modernise where it creates the most value and keep the rest open to change.

Read about our latest news

Find the latest updates, press releases, and announcements from our company. From new partnerships and client successes to product launches and industry recognition, our news page covers all the exciting developments happening at Solteq.

So stay tuned for the latest news and updates, and discover how Solteq is driving digital transformation forward.

Read the news

Places to be and things to do

Visit our events page to see our up-and-coming events and webinars. Our events bring together industry experts, thought leaders, and business professionals to share insights and best practices on topics such as digital transformation, e-commerce, customer experience, and more.

Whether you're looking to network with peers, learn from industry leaders, or discover the latest trends and technologies, our events page is for you to visit regurarly. Discover how Solteq can help your business stay ahead of the curve.

Visit the events

Take a plunge and dive into business insights

You will find information on the latest trends, technologies, and strategies in digital transformation. Our team of experts regularly publishes webinars, podcasts, eBooks, and other types of insightful contents produced by Solteq or in cooperation with our technology partners.

Whether you're looking to stay up-to-date on industry trends or seeking inspiration for your next project, our insights page has something for everyone.

Dive into insights

Success Stories

Our customers come from various industries and backgrounds, but they all have one thing in common: a desire to improve their operations, customer experience, and bottom line through innovative technology solutions.

Collection of success stories showcases real-world examples of how Solteq has helped our clients achieve their goals, overcome challenges, and transform their businesses for the better.

Jump to success

Vuokatti Ski Service

New success story!

Vuokatti Ski Service switched to Tekso POS. The result: clarity, time savings, and a reliable partner who listens to customer needs.

Vuokatti Ski Service

New success story!

Vuokatti Ski Service switched to Tekso POS. The result: clarity, time savings, and a reliable partner who listens to customer needs.

About Solteq

Solteq is a Nordic IT service provider and software house. We are specialized in digital business solutions and vertical software markets.

From Company page you will find Solteq´s key figures and get to know our Executive team.

More about Solteq

Solteq values expertise, teamwork and good everyday life

At Solteq, you work alongside top digital business experts in local and international customer projects. We offer a comprehensive selection of IT services and software solutions for the industrial, retail, utilities, and service sector.

We are continuously looking for new talents to join our growing company. The things that we value most are your skills and personality, and we offer everyone an equal workplace regardless of age, gender, education, ethnicity, religion, or other factors.

Visit Careers

Are you looking for new opportunities?

We are continuously looking for new people to join our growing company. So, apply for a vacancy and join us in creating success for our customers!

Are you looking for new opportunities?

We are continuously looking for new people to join our growing company. So, apply for a vacancy and join us in creating success for our customers!

Administration

HR, marketing and communications, financial management and IT are important support functions for the Solteq group. In these teams, versatile development projects, collaboration between different business functions and stakeholders, and the opportunity to create a career in a growth company that is becoming more and more international make daily work interesting and rewarding.

More about Administration

Growth services

Accelerate your business growth with our tailored solutions. Harness the power of data-driven strategies, cutting-edge technology, and expert insights.

Make your customer experience more relevant and effective

This overview gives a clear look at our Personalization Pre-Study service. It explains how we help you assess where your organization stands and how to move forward with more targeted communication, smoother operations, and smarter use of data.

Download the PDF to see how the process works and what kind of results you can expect.

Make your customer experience more relevant and effective

This overview gives a clear look at our Personalization Pre-Study service. It explains how we help you assess where your organization stands and how to move forward with more targeted communication, smoother operations, and smarter use of data.

Download the PDF to see how the process works and what kind of results you can expect.

Enterprise Resource Planning

Solteq's in-house developed ERP systems streamline business operations with efficient resource planning, inventory management, and integrated processes. ERP systems listed below are specifically designed to support trade industry and automotive industry.

Headless CMS

A fast-paced media landscape with multiple used technologies requires scalable and efficient content management tools. One place for all the content to be used everywhere needed.

Update content in one place and it’s visible in every channel and every language needed. Consumers expect an easy, fast, and personalized experience in digital channels, and we can deliver that with flexible and scalable headless cms and microservice architectures.

Explore Headless CMS

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

Simplifiers

Simplifiers is the podcast that cuts through the complexity of digital transformation to reveal what works.

Created by Solteq, hosted by Amel Gaily, and built for anyone who believes clarity beats complexity - every time.

Start listening

🎙️ Stop blaming the frontend: Your product data might be the real problem

New episode!

Product data was once dismissed as a back-office administrative task. Not anymore. Today, it is the deciding factor in your brand’s reputation and the overall customer experience.

Amel Gaily joins Hanna-Mari Saurama, Senior Advisor, Product Experience at Solteq to discuss the chaos, and the potential, behind product information. From the "Excel wars" to the rise of digital product passports, they explore why high-quality product data has shifted from a luxury to a critical competitive advantage.

🎙️ Stop blaming the frontend: Your product data might be the real problem

New episode!

Product data was once dismissed as a back-office administrative task. Not anymore. Today, it is the deciding factor in your brand’s reputation and the overall customer experience.

Amel Gaily joins Hanna-Mari Saurama, Senior Advisor, Product Experience at Solteq to discuss the chaos, and the potential, behind product information. From the "Excel wars" to the rise of digital product passports, they explore why high-quality product data has shifted from a luxury to a critical competitive advantage.

Let's connect!

We provide software solutions and IT expert services to the energy sector, retail industry, and the needs related to e-commerce.

Once you have sent your message

You can download our latest Nordic eCommerce Trend Report 2026: From Acceleration to Action.

This report brings together insights from more than 260 business leaders in Sweden, Finland, Norway, and Denmark. It covers how organizations apply AI, personalization, and direct-to-consumer models and addresses the new requirements of the European Accessibility Act.

Once you have sent your message

You can download our latest Nordic eCommerce Trend Report 2026: From Acceleration to Action.

This report brings together insights from more than 260 business leaders in Sweden, Finland, Norway, and Denmark. It covers how organizations apply AI, personalization, and direct-to-consumer models and addresses the new requirements of the European Accessibility Act.

Merchandise saleswoman at an event arena store is asking an AI-powered Buddy on her mobile, 'Which products are selling the most?'

Chat with your data

How did sales perform last week? Which products are selling the most? Which store is leading? How can I use Commerce Cloud more efficiently?

Meet Buddy.

Buddy brings AI-powered intelligence directly into Commerce Cloud, turning everyday questions into answers based on your business data.

Commerce Cloud already brings your sales and operational data together. Buddy gives you a new way to access it: just ask.

Ask questions just as you would ask a colleague. No special commands. No complicated searches or filters. Buddy finds the relevant information in Commerce Cloud and gives you the answer in natural language.

Arena manager sitting at his desk in a modern Solteq Arena office, thoughtfully looking at a laptop with the illuminated arena visible through the windows behind him.

Turn your data into answers

Ask Buddy about sales, products, locations, or other business data. Explore different time periods and compare performance across stores, POS terminals, or employees.

For example, ask Buddy:

“Show me sales by store for last summer.”

“Who is the top salesperson this month?”

“Which products sold best during last Black Friday week?”

Ask about Commerce Cloud

Can’t remember how something works? Just ask Buddy. It searches the latest Commerce Cloud documentation and shows you the source as well.

For example:

“How do I create an ice cream product with two flavor choices?”

“How do I enable gift cards?”

No guessing. Answers based on your data.

Buddy’s answers are based on your business data and Commerce Cloud documentation. If the information isn’t available, Buddy tells you instead of making up an answer.

Buddy follows the same access rights as Commerce Cloud, so users only see information they already have permission to access.

Less searching. More knowing.

Find answers faster

Get to the information you need without navigating reports, filters, and menus.

Better-informed decisions

Give more people easy access to real business insights and make data part of everyday decision-making.

Meet Buddy where you work

Buddy is built into Commerce Cloud Back Office. No additional applications are needed.

Just ask

Ask Buddy when you need help instead of searching through documentation.

Ready to bring AI-powered intelligence to your POS? Talk to us.

Marco Faurschou Guerriero

Denmark and Sweden

Marco Faurschou Guerriero

Sales Manager

marco.guerriero@solteq.com

+45 30 70 50 05

Jani Toivonen

Finland

Jani Toivonen

Sales Manager

jani.toivonen@solteq.com

+358 50 348 5799