Buddy AI Assistant for POS | Solteq Commerce Cloud

Merchandise saleswoman at an event arena store is asking an AI-powered Buddy on her mobile, 'Which products are selling the most?'

Chat with your data

How did sales perform last week? Which products are selling the most? Which store is leading? How can I use Commerce Cloud more efficiently?

Meet Buddy.

Buddy brings AI-powered intelligence directly into Commerce Cloud, turning everyday questions into answers based on your business data.

Commerce Cloud already brings your sales and operational data together. Buddy gives you a new way to access it: just ask.

Ask questions just as you would ask a colleague. No special commands. No complicated searches or filters. Buddy finds the relevant information in Commerce Cloud and gives you the answer in natural language.

Arena manager sitting at his desk in a modern Solteq Arena office, thoughtfully looking at a laptop with the illuminated arena visible through the windows behind him.

Turn your data into answers

Buddy helps you explore sales and business performance simply by asking questions.

You can ask about sales, orders, discounts, taxes, average order values, products and product groups, or compare performance across stores, POS terminals, employees, and cost centers. Ask about yesterday, last week, this year, or another period.

Ask about Commerce Cloud

Can't remember how something works? Just ask Buddy. Ask how to perform a task, activate a function, or find a setting, and Buddy searches the current Commerce Cloud documentation for the answer - including the source, so you can explore the instructions further when needed.

No guessing. Answers based on your data.

AI is only useful if you can trust the answer. Buddy’s answers are based on your business data and Commerce Cloud documentation. If the information is not available, Buddy says so rather than inventing an answer.

And Buddy follows the same access rights as Commerce Cloud. Users only receive business information they already have permission to see.