Global

    Deep Vision

    Deep Vision identifies the customer's online struggles and how this affects the revenue

    Deep Vision service is ruthless at revealing issues

    The challenge for modern e-commerce and other online services is to truly understand the behaviour of customers during their online journeys. Deep Vision service is ruthless at revealing issues because it mines everything directly from each customer interaction.

    With Deep Vision you can:

    • Automatically identify where customers have issues and how this impacts your business financially.
    • Define segments of customers with particular behaviors.
    • Reduce time used on fixing technical errors by up to 60%.
    • Set up commercial KPI that are essential for how the web shop is performing.
    • Identify and prioritize needed actions relating to optimising web shops.
    • Build enhanced data sets of customer interaction with the web shop and make this data available to the different business units.

    Deep Vision Audit

    An audit is designed to show how Deep Vision can add value to your business.

    The Audit includes:

    • Basic set up with 0-1 million monthly page views
    • 3 months of data-mining and identification of business cases
    • Identification and analysis of 2-4 issues on your web shop
    • 3 consulting sessions where we deliver the results to you

    Interested? Contact us for more.

    With Solteq's Deep Vision we can now understand the full customer experience in the online environment. This enables us to ensure that we can invest in ensuring the best possible online experience. We use Deep Vision as a reporting tool to get accurate data on online customer behavior and make data-driven decisions to develop our webshops.

    Søren Bartels, Program Director, Atea

    Contact person

    Juha Vuohelainen

    Director, Digital Strategy

    +358 40 580 2603