Choosing a suitable partner and system was a long and precise process. In the overall consideration was considered, e.g. functional content, life cycle costs, the modernity of the technical implementation, and the partner perspective. "With partnerships, we are looking for partners from whom we can clearly gain added value ourselves - not only through the product, but also through the partner's expertise," says Ojamo. In the procurement of the customer service and invoicing system, the customer-producer model did not come into question, instead the project required a completely different type of cooperation. "We chose Solteq because we trust that Solteq will develop a set of applications in a direction that will support Helen's work and strategy in the long run as well," states Ojamo and continues: "We look forward to a long and fruitful partnership, where in close cooperation we will constantly develop our services anticipating the future needs and opportunities of the energy market."
Solteq Utilities' goal is to offer its customers the best solutions in the industry. Continuous development is extremely important when the energy business is in such a transitional phase as it is now. "We are very proud that Helen, as Finland's most important supplier and seller of district heating, not only uses our system. As partners, we will have more to offer Helen and their customers together in the future. We have invested a lot in our products, and we want to continue development to better meet our customers' needs in a changing business environment. The partnership with Helen works well, creating added value for both parties," says Jari Kokkonen, Business Director of the Utilities business unit from Solteq.
Helen Ltd helps to make everyday life a little easier for over 550,000 customers in Finland. In addition to heat, cooling and electricity, we offer solutions for regional and renewable energy, smart buildings and electric transport. We are developing a smarter, carbon-neutral energy system that enables everyone to produce, use and save energy with respect for the environment. We aim to achieve 100% carbon neutrality in our energy production by 2030. Let’s join forces and turn the opportunities of a new energy era into reality.
Global