The energy industry is undergoing digitalisation at a rapid rate, and the importance of efficient utilisation of data is growing. With online customer service, customer engagement is possible whenever there is a need for it. Connection services, contract processes and the monitoring of consumption data are available around the clock. Digital services increase flexibility for companies, for example in customer contact management and customer communication.
Modern browser-based customer data management and invoicing systems are quick and easy to use, and they are designed especially for the needs of district heating, water supply, electricity and gas companies.
We develop unique solutions for our customers’ needs so that our customers can refine their own operating methods and processes. Our customer implementation offering includes, for example, integrated invoicing solutions, sales management systems, websites integrated with business information systems and solutions for business monitoring and analysis.