Brugervenligt og avanceret kundeinformationssystem | Solteq Utilities CIS

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Customer Online

Customer online solutions enable customers to interact, engage, and access services provided by a company through online channels. Our solutions enable customer interaction and service with easy-to-use self-service portals for customers.

Customer Information System

Customer Information Systems (CIS) store, manage, and provide access to customer-related data for businesses. These systems centralize customer information, such as contact details, purchase history, preferences, and interactions. CIS enables businesses to gain valuable insights, enhance customer service, personalize experiences, and support decision-making. Start building relationships with your customers.

Development services

Together with industry expertise and up-to-date software skills we can provide tailored solutions when off-the-shelf software isn't enough. From small apps to large-scale entities, we handle design, implementation, QA, and maintenance.

Utilities Consulting services

Leverage our Utilities Consulting services to optimize your digital operating environment. Gain valuable insights and strategic guidance for success in the energy and water sectors.

Explore Utilities Consulting

Master Data Management

Accurate decisions rely on quality information. Master Data Management ensures reliable data for daily operations and decision-making. With fragmented data across systems, our tools and processes maintain data integrity, enabling improved customer experiences and informed decisions. Take control of your data for enhanced opportunities and compliance.

Explore Master Data Management

Point of Sale

Get to know our multichannel Point of Sale solutions that are suited for variety of businesses. Streamline operations, integrate systems, and enhance customer experience with our versatile POS systems.

Product Information Management

A good quality product information has become a prerequisite for seamless multichannel commerce. Solteq helps its’ customers to deal with the core business information of different areas and utilize product information for sales and marketing needs.

Explore PIM

Thoughts and inspiration from our experts

You'll find a diverse range of articles and insights from our team of expert employees on the latest trends, technologies, and strategies in digital transformation.

Our experts share their knowledge and expertise on topics such as e-commerce, omnichannel retail, customer experience, and more, providing practical, actionable advice and real-world examples. So dive in, explore our blog, and discover how Solteq's expert employees can help your business thrive in the digital age.

Explore the blog

Building Personalized Ecommerce Experiences: Why Content-First Architecture Matters

New blog post!

Content-first architecture helps teams build faster, keep content consistent across channels, and support personalization at scale. Here's why it matters.

Building Personalized Ecommerce Experiences: Why Content-First Architecture Matters

New blog post!

Content-first architecture helps teams build faster, keep content consistent across channels, and support personalization at scale. Here's why it matters.

Read about our latest news

Find the latest updates, press releases, and announcements from our company. From new partnerships and client successes to product launches and industry recognition, our news page covers all the exciting developments happening at Solteq.

So stay tuned for the latest news and updates, and discover how Solteq is driving digital transformation forward.

Read the news

Places to be and things to do

Visit our events page to see our up-and-coming events and webinars. Our events bring together industry experts, thought leaders, and business professionals to share insights and best practices on topics such as digital transformation, e-commerce, customer experience, and more.

Whether you're looking to network with peers, learn from industry leaders, or discover the latest trends and technologies, our events page is for you to visit regurarly. Discover how Solteq can help your business stay ahead of the curve.

Visit the events

Take a plunge and dive into business insights

You will find information on the latest trends, technologies, and strategies in digital transformation. Our team of experts regularly publishes webinars, podcasts, eBooks, and other types of insightful contents produced by Solteq or in cooperation with our technology partners.

Whether you're looking to stay up-to-date on industry trends or seeking inspiration for your next project, our insights page has something for everyone.

Dive into insights

Success Stories

Our customers come from various industries and backgrounds, but they all have one thing in common: a desire to improve their operations, customer experience, and bottom line through innovative technology solutions.

Collection of success stories showcases real-world examples of how Solteq has helped our clients achieve their goals, overcome challenges, and transform their businesses for the better.

Jump to success

POP Ravintola: Seamlessly integrated POS and e-commerce

New success story!

POP Ravintola integrated Solteq Commerce Cloud and WooCommerce into a functioning whole. Reporting in minutes, and e-commerce is growing.

POP Ravintola: Seamlessly integrated POS and e-commerce

New success story!

POP Ravintola integrated Solteq Commerce Cloud and WooCommerce into a functioning whole. Reporting in minutes, and e-commerce is growing.

About Solteq

Solteq is a Nordic IT service provider and software house. We are specialized in digital business solutions and vertical software markets.

From Company page you will find Solteq´s key figures and get to know our Executive team.

More about Solteq

Solteq values expertise, teamwork and good everyday life

At Solteq, you work alongside top digital business experts in local and international customer projects. We offer a comprehensive selection of IT services and software solutions for the industrial, retail, utilities, and service sector.

We are continuously looking for new talents to join our growing company. The things that we value most are your skills and personality, and we offer everyone an equal workplace regardless of age, gender, education, ethnicity, religion, or other factors.

Visit Careers

Are you looking for new opportunities?

We are continuously looking for new people to join our growing company. So, apply for a vacancy and join us in creating success for our customers!

Are you looking for new opportunities?

We are continuously looking for new people to join our growing company. So, apply for a vacancy and join us in creating success for our customers!

Enterprise Resource Planning

Solteq's in-house developed ERP systems streamline business operations with efficient resource planning, inventory management, and integrated processes. ERP systems listed below are specifically designed to support trade industry and automotive industry.

Headless CMS

A fast-paced media landscape with multiple used technologies requires scalable and efficient content management tools. One place for all the content to be used everywhere needed.

Update content in one place and it’s visible in every channel and every language needed. Consumers expect an easy, fast, and personalized experience in digital channels, and we can deliver that with flexible and scalable headless cms and microservice architectures.

Explore Headless CMS

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

Simplifiers

Simplifiers is the podcast that cuts through the complexity of digital transformation to reveal what works.

Created by Solteq, hosted by Amel Gaily, and built for anyone who believes clarity beats complexity - every time.

Start listening

🎙️ This is not a test: AI is already changing everything

New episode!

Artificial intelligence is everywhere; in our tools, our headlines, and our boardroom strategies. But while the hype grows, so does the confusion.

In this thought-provoking episode of Simplifiers, host Amel Gaily sits down with leading voices in the AI world: Mikko Alasaarela, ethical AI entrepreneur and keynote speaker, and Gabriel dos Reis Estivalet, data scientist and advisor at Solteq.

🎙️ This is not a test: AI is already changing everything

New episode!

Artificial intelligence is everywhere; in our tools, our headlines, and our boardroom strategies. But while the hype grows, so does the confusion.

In this thought-provoking episode of Simplifiers, host Amel Gaily sits down with leading voices in the AI world: Mikko Alasaarela, ethical AI entrepreneur and keynote speaker, and Gabriel dos Reis Estivalet, data scientist and advisor at Solteq.

Let's connect!

We provide software solutions and IT expert services to the energy sector, retail industry, and the needs related to e-commerce.

Once you have sent your message

You can download our latest Nordic eCommerce Trend Report 2026: From Acceleration to Action.

This report brings together insights from more than 260 business leaders in Sweden, Finland, Norway, and Denmark. It covers how organizations apply AI, personalization, and direct-to-consumer models and addresses the new requirements of the European Accessibility Act.

Once you have sent your message

You can download our latest Nordic eCommerce Trend Report 2026: From Acceleration to Action.

This report brings together insights from more than 260 business leaders in Sweden, Finland, Norway, and Denmark. It covers how organizations apply AI, personalization, and direct-to-consumer models and addresses the new requirements of the European Accessibility Act.

Visning af Solteq Utilities CIS-systemet på en bærbar computerskærm – farvekodning fremhæver det vigtigste for medarbejderen.

Brugervenligt og omkostningseffektivt

Nem og overskuelig brugerflade
Alsidige funktioner til styring af stamdata
Automatisk og pålidelig fakturering
Automatiserede processer frigør ressourcer til kerneopgaver
Åbne og omfattende grænseflader

Smilende medarbejdere i møde, der drøfter opgaver relateret til kundehåndtering.

Omfattende stamdata og automatiserede processer til energi- og forsyningsselskaber

Solteq Utilities CIS indeholder al nødvendig stamdatahåndtering samt automatiserede processer:

Styring af tilslutninger og målepunkter
Kontraktprocesser og stamdatahåndtering
Avanceret produktstyring
Målerhåndtering og arbejdsordrer
Håndtering af måledata

Derudover indeholder Solteq Utilities CIS vigtige funktioner for elselskaber:

Automatisering af kontraktprocesser
Realtids Datahub-integration indbygget i processerne
Automatisk opdatering af stamdata fra Datahub

Ydelsesstærk og problemfri fakturering

Faktureringen kan automatiseres helt eller delvist, og automatisering kan tages i brug trinvis:

Omfattende valideringsregler
Forhindrer afsendelse af fejlagtige fakturaer.
Klar oversigt og håndtering af afvigelser
Giver indblik i faktureringsstatus og hurtig håndtering af afvigelser.
Fleksible faktureringsmuligheder
Understøtter tilslutnings-, sæson-, engangs- og servicefakturering samt standardkompensationer.
Sammenlagte eller samlede fakturaer er også mulige, f.eks. for samlet fakturering af elhandel og distribution.
Omfattende integrationer
Integrationer til forskellige aktørers MDM/EDM-systemer, fakturaoperatører, debitorsystemer og fx Datahub sikrer smidig dataudveksling.

“Takket være systemets høje automatiseringsgrad og ydeevne kan energimarkedets grundprocesser udføres effektivt. Vi kan arbejde hurtigere end før og fokusere bedre på vores kerneforretning.”
Jarmo Ojamo, afdelingsleder, Helen

“Gennem et godt partnersamarbejde har vi opnået succeser i procesoptimering, bl.a. ved hjælp af elektroniske arbejdsordrer og ved at bruge vandforbrugsdata som grundlag for kundefakturering.”
Sanna Liljaranta, økonomi- og administrationschef, Tampereen Vesi