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    Thoughts and inspiration from our experts

    Customers’ happiness: your greatest opportunity for digitalisation

    A few weeks ago, I visited our customer’s head office and encountered happiness. One of our hosts unlocked a door using a microchip embedded in his...

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    The 6-point checklist to get your omnichannel service model in shape

    Consumers need customer-centric ease of doing business, especially after they make a purchase. If a firm invests in its omnichannel service, it...

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    Product replenishment analytics to support digital commerce solutions

    When Solteq announced that the company was acquiring a majority shareholding of Analyteq Oy, this caused immediate interest and reflective murmurings...

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    The value of a well-being strategy becomes visible on Tuesday

    What does group exercise breaks have in common with Jarmo's recreational floorball games, Risto biking to work, #solteqmove hashtag and lying on a...

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    Magento expansion: Customer defines your future playing field

    The trade sector is undergoing a major transformation in which business must be viewed from the perspective of a seamless customer experience....

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    Generation Z and the art of commerce

    Was I wrong after all? When the first members of the Generation Z were born around the mid-1990s, those of us at university examined and contemplated...

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    Commerce is changing – are you ready?

    Recent news reports reveal that signs declaring, ‘Jesus is coming. Are you ready?’ have been removed from roadsides because they seem threatening to...

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