What did we do?
“We were on the lookout for a proactive partner, one that could respond to the development needs of our business in an agile manner and that knew how to develop systems capable of responding to the needs of the new, emerging market. Solteq felt like the perfect fit right from the start thanks to the people behind the company and its modern operation models”, Ruohonjuuri Head of Development Topias Nieminen reminisces.
Upon commencement of the partnership, Ruohonjuuri was using the LS NAV system, an easy-to-use solution for multi-channelled business monitoring throughout the supply chain. The objective was to get the most out of the existing, core business management system through continuous development. Functionality catering for the Swedish market would also need to be integrated into the system.
From the start, our partnership was shaped by mutual enthusiasm and quick progress. Thanks to workshops organised early on, the Solteq continuous service team members were efficiently introduced to the way Ruohonjuuri was using their existing system, and the development of the system got off to a good start.
The first order of business was to fix all urgent issues, after which wishes and requests for the system’s development have been responded to, one by one. Until now, development activities have mainly focused on making everyday work operations for Ruohonjuuri staff easier and more efficient. The changes will also impact end customers in the form of a more pleasant shopping experience in-store and an improved loyalty customer scheme, for example.