Solteq Electricity Trade: "Better customer service"
Kymenlaakson Sähkö implemented Solteq Electricity Trade solution already in 2015. The solution enabled the energy company to better serve its customers.
“We offer a variety of electricity contract options to meet the needs of our customers, enabling them to control their electricity procurement costs. The contract options offered to large customers based on the utilization of market price fluctuations also require our backbone systems to be even more versatile. The Solteq Electricity Trade solution offered us the best alternative for this need,” states Kari Halonen, Sales Manager of Kymenlaakson Sähkö.
“We wanted a finished product and chose Solteq Electricity Trade because it includes bid accounting and sales portfolio management functionalities that better serve the needs of our customers. In addition, the solution's extensive integration possibilities reduce manual work steps, and we get better information about the most important risk factors in electricity sales,” says Halonen.
"Solteq Electricity Trade's extensive integration possibilities reduce manual work steps, and we get better information about the most important risk factors in electricity sales."
Kari Halonen, Sales Manager, Kymenlaakson Sähkö
Kymenlaakson Sähkö is an energy group owned by 10 cities and municipalities. The energy group, which is more than 100 years old, serves its customers in the electricity sales and distribution. Kymenlaakson Sähkö is one of the Finland's largest electricity companies: the distribution area covers more than 150,000 inhabitants and there are more than 100,000 customers in electricity sales.
It is important for Kymenlaakson Sähkö to know its customers and develop competitive solutions that also work in accordance with the sustainable development of the environment and the society. The energy group invests in diversified energy production and the continuous development of the electricity network. Well-considered investments and a sound business ensure a reliable energy supply to customers and a significant return for owners.