With everything gathered in one platform, and with intelligent tools, you can keep track of each individual customer's needs and wishes. From room requests to favorite drinks at the bar. Use all knowledge to provide even better service and show your guests that you care and recognize them. That you do that little extra during their stay.
Offer secure bookings for your rooms and facilities through your website, on booking sites, through third party agents and at the hotel. Recognize repeat guests and prepare for their arrival.
Check in guests quickly and smoothly. Recognize repeat guests and make their experiences memorable with a personal touch. Now you never have to ask "Have you stayed with us before?".
Would your guests like to add extra services, such as a bottle of champagne in the room, airport pickup, booking a treatment or a tennis court? Now, during and after the booking, you can easily keep track of upcoming tasks in the system's role center and ensure that all requests are met every time.
Check out can be done as quickly and smoothly as your guests require. In addition, let guests check out as they wish - at reception, online or via mobile.
The hotel booking system gives you a full overview. Follow the customer journey from start to finish and all the steps in between. Get to know your customer behaviors and meet your guests' expectations.
Encourage guests to return with personalized offers and attractive loyalty programs based on their needs. Let guests know they are welcome back. Inspire them to book another stay, and let them spend their membership points however they want.
The intuitive user interface with several different user profiles means that your employees are on track after only one hour of training in the system.
With a single training, your employees can easily move between the reception and the bar and on to the excursion booking.
You can get an overview of the entire operation - from available rooms, to cleaning and analytics, and provide service to your guests from any device.
International business? No problem! LS Central for hotels is available in several languages and can handle different currencies, taxes and regulations.
When everything is gathered in one and same platform, you can cut down on the number of suppliers, systems and integrations and thus lower your costs.
The implementation of LS Central for hotels can be done in the cloud, on-premise or as hybrid solution to suit the needs of your business.
Manage guests, groups and corporate bookings. Get a real-time overview of booking status to maximize occupancy. Identify repeat guests and show them your appreciation with special offers and personalized touches. See the status of room cleaning and maintenance at the same time for faster service. All in the same system.
The system also gives you all the tools you need to be able to sell gift cards, goods at the reception, in a physical store or an online shop. You can manage goods, prices, campaigns, offers and stock balances in one and the same system.
Get all the tools you need to manage restaurants, bars, catering and other food services. Take orders and send them directly to the kitchen. Create recipes, menus and meal offers centrally. Manage table service and room service and give your guests the prompt, attentive service they deserve.
Put together conference packages with or without accommodation, food and other activities. You can also offer planning and rental of premises for weddings, fairs and other events, depending on what suits your premises.
Let your guests book a spa package, spa treatment, massage or day and evening stays. If your hotel offers personal trainers, coaching and similar services, you can give guests the opportunity to book these directly at the hotel or via the website.
Plan, put together and offer different activity packages. Offer group training, team building, excursions, attractions, or rent out bicycles, canoes and ski equipment.
The advantage of LC Central for hotels is that it manages all parts of your business. It also means that you only need to talk to one and the same support department regardless of what help you need.
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