15.03.2018 — 3 min read
Markkinoinnin mittaaminen ja kehittäminen ovat minulle sydämen asia. Nykyään teen töitä markkinoinnin automaation ja datan yhdistämisen parissa, jotta digimarkkinoinnilla saadaan paras ROI. Yli 10 vuotta IT-, mobiili- ja markkinointialalla on tuonut eteeni jos jonkinlaisia projekteja. Menestystarinoihin tarvitaan koko organisaation tuki ja onnistunut tuotteen lanseeraus.
Marketing and analytics are the things that light me up. I work in daily basis with Inbound, marketing automation and data integrations. With over 10 years of experience from IT, mobile and marketing has brought experience me across various sizes of projects. Ingredients creating success story for your business are strategy, customer-centric approach and MVP’s.
15.03.2018 — 3 min read
Just a few years ago, when a company was looking to give its website a facelift, they would start with the visual design before testing how the style would work in practice. Nowadays, usability is the starting point of an online journey and the foundation of visual design. And most importantly: it brings great cost and time savings!
Creating an easy-to-use online service requires accurate data collected over a long period of time regarding the customers’ behaviour and needs with regard to using the service. Therefore, analytics and design go hand-in-hand if a company wants an effective online service for the long term. It’s a good idea to start with the common best practices and to develop them on the basis of ongoing AB-testing.
Web pages are often the first point of contact between the customer and the brand, which makes it vital to invest in them – and especially from the customer’s point of view. Because customer-friendliness and the ease of use of the service clearly translate into continuous business growth.
How can you test the functionality of your online service?
Below are a few simple steps to start testing of your online services:
Testing should not be a one-off – make sure that it’s continuous
Maintaining a good user experience requires ongoing testing. Build different test versions for small user groups. Come up with different hypotheses and verify them or, if necessary, create new ones.
It’s a good idea to start lightly. The initial tests don’t need to be complex multiple variable tests. It can be a case of changing a header, editing paragraphs, etc.
You can test your hypotheses on your own web pages using free A/B testing tools, such as the aforesaid Google Optimize. Always keep track of your results to see if the change makes a difference.
If you don’t have the time yourself, you can also get started with a simple audit, and Solteq can help with that. Online service audits seek bottlenecks, i.e. sections of the site where users get stuck.
Get in touch and we can plan testing together and continue to an analysis of the results!