Solteq Plc has carried out its first international utilities project, which was completed in partnership with Nevel Oy this year. Nevel, which is focused on offering advanced industrial and municipalinfrastructure solutions, was provided with a new customer information system that covers invoicing system and extranet services of Nevel’s Finnish, Swedish and Estonian district heating and wholesale customers. The project, which was kicked off in January 2020, will be completed during December. Solteq issued a press release on the start of the partnership on February 12, 2020*.
The new customer information system will bring Nevel’s 130 energy production plants and 40 district heating networks under a coherent, modern information system. The solution consists of Solteq’s inWorks and inPulse4Utilities products.
Nevel’s new customer information system will serve the company’s customers with, for example, more advanced incident reporting and heating reports as well as more fluent information flows. It will also unify customer data management and invoicing in addition to bringing about benefits of scalability between the countries. Moreover, new district heating networks and properties can easily be added to the system in the future.
“We are extremely happy with this project. It has been implemented professionally and according to the agreed schedule. The new customer information system went into production in Finland in June, in Estonia in November, and in Sweden in December. Solteq’s solution supports our plans for business development and customer service needs,” says Clas Blomberg, who is in charge of municipal infrastructure and production solutions at Nevel.
For Solteq, the project has been an important first case towards a more international Utilities business:
“We have invested significantly in the development of our own software products and the creation a Nordic expert organization to meet the needs of extensive international IT projects. We are proud of our cooperation with Nevel and are looking forward to what the future will hold for us – with Nevel and in our new international markets” concludes CEO Olli Väätäinen of Solteq Plc.
*) Solteq Lands Order for Nevel Oy’s New Customer Information System: https://www.solteq.com/en/news/solteq-lands-order-for-nevel-oys-new-customer-information-system
Solteq is a Nordic provider of IT services and software solutions specializing in the digitalization of business and industry-specific software. The key sectors in which the company has long term experience include retail, industry, energy and services. The company operates in Finland, Sweden, Norway, Denmark, Poland and the UK and employs 600 professionals.
Nevel offers advanced infrastructure solutions and is committed to taking industrial and municipal infrastructure solutions to the next level. The company operates more than 130 energy production sites and manages over 40 district heating networks with the most sophisticated digital platform in the industry. Nevel employs 130 experts in Finland, Sweden and Estonia. The company’s turnover is EUR 100 million.