Symphony RetailAI

Symphony RetailAI is global leader in AI-enabled decision platforms, solutions and insights for driving profitable revenue growth for retailers and CPG manufacturers – from customer intelligence to merchandising, personalized marketing to supply chain and retail operations.

Why Symphony RetailAI?

Solteq has been a channel partner for Symphony RetailAI from the very beginning of that company. Our cooperation has included well-known product brands like GOLD, Apollo, MCM, and Loyalty. We will continue our strong partnership with them when delivering their latest solution innovations to our customers.

Symphony RetailAI is a valued vendor of proven retail software solutions to its 1200+ customers in 70 countries with 25 years of experience and full focus on fast moving consumer goods retail industry. The offering covers the whole supply chain, including optimization solutions that make you stand out from the competition.

Whom is it for?

Retailers and their suppliers of various sizes: 15 of the top 25 grocery retailers and 25 of the top 25 CPGs globally use Symphony RetailAI solutions as well as small chains with less than 30 stores. Assortment and space optimization solutions fit equally well to CPG manufacturers, as retailers’ and suppliers’ collaboration is one of the benefits.


Symphony RetailAI advantages and features

  • 300 global retailers, 70 wholesalers, and more than 550 international manufacturers log in to applications provided by Symphony RetailAI.
  • Retailers use SR solutions to help them manage an estimated 9 billion SKUs across more than 250,000 stores.
  • Every day SR’s mobility apps empower store associates across +14,000 stores to be more productive.
  • Every day SR solutions supports the dispatch of over 1 million warehouse orders.
  • SR’s voice directed warehouse solutions are helping +20,000 operators more efficiently pick products.
  • Each year over 50 million planograms are generated using SR space optimization solutions.

Leading edge utilization of Artificial Intelligence in Retail Solutions

Symphony RetailAI’s Supply Chain Solutions include AI-enabled demand forecasting, which helps retailers accurately forecast demand, moving items off the shelf faster, avoiding spoilage and fresh food waste. By accurately forecasting demand, the supply chain can adjust for changes in order quantities, fulfillment execution, logistics around efficient transport routes and more in the supply chain, which ultimately reduces waste.

Symphony RetailAI contact

Kimmo Immonen

Head of Accounts


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