It is easier to offer services to customers if establishments have a single information system. Sales become effortless when – from a single terminal – all services can be reserved and expenses easily added to the hotel room bill. Real-time information about customer reservations, average purchase value and purchase history supports additional sales.
Conference customers on the other hand prefer separate services. They want conference facilities, catering and other possible activities to be listed as separate additional charges if they are not part of the original package.
Creating events, such as weddings, concerts or business meetings, means providers have to manage reservations for several different resources, from kitchen meal planning to number of cleaners. During the planning phase, information must be openly available; changes need to be visible in real-time.
Cenium is comprised of several different modules – accessible whenever needed.
Reporting features can include: