Can be supplied with cash value, services or products
Improves customer service
Easy to use with enhanced features
Partial use possible
Important for purchase path optimisation
Works with mobile devices
Solteq gift cards: better than regular gift cards
A gift card is an easy way to increase sales and strengthen customer loyalty.
Solteq’s gift card works in the same way as a payment card, and the available balance syncs up in real-time with usage. The customer can top up the balance, and the card also works with smartphones. Extensive automation, as well as a unified system and operational model, ensure effective use of time and simplify back-office operations.
The versatile card can be used in a variety of different situations
Customer experience lies at the heart of the Solteq gift card. It is a digital solution integrated with different POS systems. The customer always knows the balance on the gift card: replenishing and using the balance all take place in real time. The customer can use the gift card to pay for purchases in instalments, and the balance can be topped up. In addition to money, the card can also be replenished with products and services.
Services bundled with a gift card can be used to engage active ecommerce users to visit store outlets for fitting or sewing services. The gift card can also be used to purchase defined products. For example, a child could use it to pick up snacks on the way home from school.
Solteq’s gift card can also be used as a mobile payment instrument. In other words, additional cash value can be added to the card in the POS system as an ecommerce or mobile payment. The mobile payment capability offers flexibility and makes it possible to link loyal customer campaigns as part of gift card features.
Regulations and law considered in solution development
Solteq’s gift card solution complies with requirements and accounting regulations governing gift cards and electronic money transfers. Card reloads can be executed as a payment in POS systems, online or via a mobile device. Gift card data is stored in a centralised back-office system, allowing top ups to be performed via several different interfaces.
Card personalisation and extra services
We provide high-quality, standards-compliant gift cards with features that meet modern demands. There are many options for card designs in terms of prints, as well as special effects. Cards with distinctive designs offer VIP customers a real sense of special treatment. In addition to high value shopping, a unique card provides VIP customers with extra value and lowers the threshold for their subsequent purchases.
After printing, the cards are personalised as follows:
- A bar code, card number and security code are printed on the cards
- Once the security code is printed, it is covered with scratch-off material
- The card can be attached to a carrying case, so that the bar code can be read through an opening in the case
- Cards and cases can be placed in batches in numerical order
- Cards and carrying cases can be safely stored in the card supplier’s warehouse until delivery