Business segments

Two strong business segments

Solteq Group’s business is divided into two segments: Customer Solutions and Digital Solutions.

The new business segment structure was adopted as from 1st of January 2016 as part of our organisational restructuring.

Solteq Digital Solutions segment offers its clients the following:

  • Services and consultation related to digital commerce and supply chain management
  • Digital marketing and analytics services
  • Customer experience planning and implementation services
  • Master data and integration services
  • Customised continuous service packages

Solteq Customer Solutions segment offers its clients the following:

  • Integrated total solutions related to logistics, store operations, restaurant operations, customer service, payments and management of loyal customer relationships to enhance business operations
  • ERP and financial management systems and related optimisation, integration and application management services and reporting solutions.

 

The reportable segments of 2015

Descom Group

  • Omnichannel online and physical store sales systems, and order and product information management solutions
  • Digital marketing and analytics services
  • Application development, integration and maintenance services

Daily Goods and Special Retail, HoReCa

  • Integrated total solutions related to logistics, store operations, customer service, payments and management of loyal customer relationships
  • ERP and financial management systems and related optimisation, integration and application management services and reporting solutions

Wholesale, Logistics and Services

  • ERP and financial management systems and related optimisation, integration and application management services and reporting solutions

Enterprise Asset and Service Business Management

  • ERP and master data management solutions
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