Online retailer is a better listener
Was your online store built for imaginary or real customers?
A successful customer project – what I learned
Some time ago, I managed to deliver a successful customer project. Let me tell you the story.
Descom Does Movember
Movember on parissa vuodessa kaikkien (ylä)huulille noussut kuukauden mittainen kampanja, jolla halutaan lisätä tietoisuutta miesten terveydestä ja kerätä varoja erityisesti eturauhassyövän tutkimuksen edistämiseen. Haaste on yksinkertaisuudessaan monille liian kova: marraskuun ajan osallistujat kasvattavat viiksiä keräten samalla varoja hyväntekeväisyyteen. Descomin miehet vastasivat haasteeseen.
Visions of Sterling
A few weeks ago, I participated in a virtual course about Sterling Order Management. At the course I got deep understanding of this highly interesting and modern programming environment. Sterling reflects the trend we are headed towards in software development.
According to a study conducted by the Standish Group, 45% of software features are never used. This is partly due to the Waterfall, a traditional software development methodology. In the Waterfall model, software requirements and technical specifications are defined at the beginning of the project. Nonetheless, all projects are different from each other. That's why there's agile methods.
Amount of data increases, deal with it
Each year, more and more data is stored into different information systems. In some cases, the amount of data increases by the factor of two or more from the previous year. When George W. Bush left the White House, 140 terabytes of data (1 TB = 1000 GB) was transferred to the U.S. National Archives. That's 50 times the amount of data that accumulated during Clinton's presidency. After Obama's presidency, the amount of data they need to store probably reaches petabytes (1 PB = 1000 TB).
Getting Smarter in Madrid
To start, I must confess that I’m usually quite skeptical about seminars and conferences. My job makes me a large-scale consumer of events, and unfortunately they often have very little substance to offer.
Impact: Meet the Suits and Nerds
Before the Impact event, I read from somewhere: “Come to Impact 2012 and meet all the suits and nerds.” On the way to Las Vegas, I couldn’t help but wonder which group I belonged to.
We are currently working on new service management development plans at Descom. To find ideas in support of our development, and to learn about the field's latest trends, I attended the itSMF UK 2011 conference in London, organized by the IT Service Management Forum.